In this Privacy Policy:
This Privacy Policy applies to all Users of the Website. A User’s right to access the Website is conditional on acceptance of this Privacy Policy and the Terms, which are not negotiable. By viewing or accessing the Website in any manner, Users agree to this Privacy Policy and the Terms. We reserve the right to update this Privacy Policy and the Terms without notice. Each time a User accesses the Website, by doing so he or she agrees to the current version of the Privacy Policy and the Terms as are displayed on the Website at the time of access, and specifically that their Personal Information may be used in accordance with this Privacy Policy. If you do not agree to this Privacy Policy or the Terms, you should not access the Website.
If any part of this Privacy Policy or the Terms are found by a court or administrative body of competent jurisdiction to be void or invalid, the remainder of the Privacy Policy and the Terms shall remain in full force and effect.
In order for us to operate the Website and comply with Applicable Laws, Users accessing the Website may be asked from time to time to provide Personal Information, or Personal Information such as location data from mobile devices, may be collected automatically. We will store and process such Personal Information in accordance with this Privacy Policy and Applicable Laws. Use and Sharing of Personal InformationUsers’ Personal Information may be stored and processed both by us and by other companies within our group.
We may also share Personal Information with: (i) third parties we use to help deliver our products and services (for example, payment service providers); (ii) other third parties we use to help us run our business (for example, marketing agencies or website hosts); and (iii) third parties approved by the relevant User (for example, social media sites Users choose to link their account to or third party payment providers).
We may also use or disclose Users’ Personal Information to third parties:
Where legally permissible to do so, we require all companies within our group and all third parties to whom we provide Users’ Personal Information to store and process it in accordance with this Privacy Policy and Applicable Laws, and only in accordance with our express instructions and not for their own purposes. However, we accept no responsibility for a failure of a third party to do so, except where that third party is a member of our group.
Users’ credit card payments are processed by a third party, which has access to Personal Information needed for this purpose, but may not use it for other purposes. We do not have access to or retain any User’s payment information.
If a User makes contact with an Advertiser via the Website, that User’s Personal Information may be sent to the relevant Advertiser. Advertisers must comply with Applicable Laws and this Privacy Policy in relation to the storage and processing of Users’ Personal Information which we provide. We do not accept any liability for any subsequent communications between Advertisers and other Users.
Advertisers who have subscribed to our call tracking service have elected to have their call enquires generated through the Website. Such calls may be tracked and recorded for training and customer service assessment purposes. Users consent to any such recording by continuing with a call after a message stating that the call may recorded has been played. We may use a third party service provider to record and track calls. If such third party has access to Personal Information, we will require them to store and process that Personal Information in accordance with this Privacy Policy and Applicable Laws.
Any calls we receive may be tracked and recorded for training and customer service assessment purposes. Users consent to any such recording by continuing with a call after a message stating that the call may recorded has been played. We will store and process any Personal Information collected in this manner in accordance with this Privacy Policy and Applicable Laws. We may use a third party service provider to record and track calls. If such third party has access to Personal Information, we will require them to store and process that Personal Information in accordance with this Privacy Policy and Applicable Laws.
Our Website uses cookies, which are small files sent to a User’s computer or mobile device, that allow us to recognise and remember Users. Some of the cookies used on the Website may be essential for its proper operation, others are intended to personalise or enhance the User’s experience or collect data to allow us to improve the Website. We may use cookies to collect and store Personal Information and we may link Personal Information stored by cookies with Personal Information supplied by Users in other ways.Our third party partners, including Google and Facebook, use cookies to present advertising to Users based on their visits to the Website and/or other sites on the internet.
We will maintain security procedures to protect Users’ Personal Information from unauthorised access, disclosure or loss, in accordance with all Applicable Laws and good industry practice. However, we do not guarantee that Personal Information will not be subject to these things, and, to the extent permitted by Applicable Laws, accept no liability in the event they are.
Users are responsible for keeping their account login details confidential. An account is for a single User and should not be shared. Users are advised to contact us immediately if they think their login details may have been accessed by someone else.
The information that we collect from Users may be transferred to, and stored in a country outside the UAE. It may also be processed by staff operating outside the UAE, who work for us or for one of our suppliers.
Persons under the age of 18 are not permitted to use the Website. However, in the event that we collect Personal Information relating to someone under the age of 18, we will comply with Applicable Laws.
Users may enquire as to the Personal Information we hold about them by contacting us directly. We will provide a User with details of the Personal Information we hold in respect of them, subject to verifying the User’s identity to our satisfaction. We reserve the right to charge a reasonable admin fee for this service.
This Privacy Policy, the Terms and Users’ access to the Website are governed by and construed in accordance with the laws appliable in the Dubai International Financial Centre. We and Users submit to the exclusive jurisdiction of the courts of the Dubai International Financial Centre, provided that we may bring proceedings against Users in any court or forum of competent jurisdiction to enforce our intellectual property rights or the indemnity obligation set out in the Terms.
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